Pi’s Blog

My blog about Thunderbird and GSoC 2008

The best way to support an extension

I would like to find a better way to receive error reports for my extension to help both me and its users.  I have received error reports on 5 e-mail addresses (actually 3 and 2 forwarded accounts), comments on my blog, bug reports, and over IRC.  I read all e-mail as soon as I receive it, but so far I have been way  too slow to reply.

My only ideas so far are to make a form on my website and have a support link in the extension or to make a new XUL dialog in the extension.  A form on my website would be easiest for me but a XUL dialog could be localized with the rest of the extension.

Does anyone (especially experience extension developers) have any suggestions on how to support an extension?  I would like to put my extension on AMO but am worried that my full time internship and upcoming online classes may further delay my replies.

March 8, 2009 Posted by pi | GSOC | | 8 Comments